Privacy Policy

1. Introduction

ComplianceTrack ("we", "our", "us"), operated by Statcomp Technology Pvt Ltd, is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website compliancetrack.in or use our services.

By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree with this policy, please do not access or use our services.

2. Information We Collect

We may collect the following types of information:

• Personal Identification Information: Name, email address, phone number, company name, and job title when you fill in our contact forms or register for our services.
• Usage Data: Information about how you interact with our website, including pages visited, time spent, and features used.
• Technical Data: IP address, browser type and version, device information, operating system, and other technical identifiers.
• Communications: Records of your communications with us via email, phone, or through our contact forms.
• Compliance Data: Business and employee compliance information that you provide to us for the purpose of receiving our compliance services.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and maintain our compliance services and the ComplianceTrack platform
• To respond to your enquiries, questions, and requests
• To send you service-related communications including updates, alerts, and notifications
• To improve our website, platform, and services based on your feedback and usage patterns
• To comply with legal obligations and enforce our terms of service
• To detect, prevent, and address technical issues and security threats
• To send marketing communications where you have consented to receive them

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• Service Providers: Trusted third-party companies that assist us in operating our website and services, subject to confidentiality obligations.
• Legal Requirements: When required by law, regulation, legal process, or enforceable governmental request.
• Business Transfers: In connection with any merger, acquisition, or sale of all or part of our business assets.
• With Your Consent: For any other purpose disclosed to you at the time of collection and with your consent.

5. Data Security

ComplianceTrack has earned the ISO/IEC 27001:2022 certification for its Information Security Management System. We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit using SSL/TLS protocols
• Encryption of sensitive data at rest
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Employee training on data protection and security practices

6. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer required, we securely delete or anonymize it.

7. Your Rights

You have the following rights with respect to your personal information:

• Right to Access: Request a copy of the personal information we hold about you.
• Right to Correction: Request correction of inaccurate or incomplete personal information.
• Right to Deletion: Request deletion of your personal information, subject to certain legal exceptions.
• Right to Withdraw Consent: Withdraw your consent to processing at any time where consent is the legal basis.
• Right to Opt-Out: Opt out of receiving marketing communications at any time.

To exercise any of these rights, please contact us at sales@compliancetrack.in.

8. Children’s Privacy

Our services are not directed towards individuals under 18. If we become aware of data from a minor, it will be deleted promptly.

9. Cookies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device. You can control cookie settings through your browser preferences. Disabling certain cookies may affect the functionality of our website.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of our services after any changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: sales@compliancetrack.in
• Phone: +91 93219 44605, +91 88790 40712
• Address: 401, Fenkin 9, Plot No. C-5, Road No.9, Wagle Industrial Estate, Thane West - 400 604, Maharashtra, India